Question 1

Who is Aspire Fiber?

Accepted Answer

Aspire Fiber is a cutting-edge internet service provider offering fast, reliable fiber-optic internet. Our journey began as Aspire Communications, a telecommunications construction contractor.

Over the years, we’ve partnered with numerous ISPs on projects ranging from MDU network builds to full city deployments. Since 2019, we have rapidly expanded our size and footprint, successfully operating in markets on both coasts of the United States.

In 2024, we took the bold step of launching our own internet service, driven by a mission to deliver fast and affordable internet to customers underserved by the current internet monopoly.

Question 2

What areas do you serve?

Accepted Answer

We’re currently building our first fiber internet network in Moorpark, California, and plan to expand to additional Southern California communities—starting with Santa Clarita and Ojai in the near future.

Question 3

What is Fiber-Optic Internet, and how is it better than other types of internet?

Accepted Answer

Fiber-optic internet is the rockstar of connectivity, delivering next-level speeds by using light signals that travel through tiny glass or plastic fibers. The result? Insanely fast internet that leaves cable and DSL in the dust! With fiber, you can stream, game, and work all at the same time without those annoying lags.

Plus, it’s super reliable—no more worrying about storms or interference messing with your connection. And here’s the kicker: upload and download speeds are the same, so whether you’re binging your favorite show or uploading that epic gaming montage, it’s lightning-fast both ways.

Fiber is also built for the future, ready to handle even more speed and data as tech evolves. It’s the ultimate internet upgrade!

Question 4

Is there a data cap on your plans?

Accepted Answer

Nope, no data caps here! With Aspire Broadband, you can stream, game, work, and scroll to your heart's content without worrying about hitting a limit. Unlike some providers that slap you with extra charges or slow your speeds after a certain amount of use, we believe in giving you the freedom to enjoy unlimited internet.

Whether you're binge-watching your favorite shows or uploading massive files, you’ll always have the speed and data you need. Because who needs limits when it comes to the internet?

Question 5

What are the costs of your plans?

Accepted Answer

Pricing can vary depending on where you're located, so it's best to check our website or reach out to us directly for the most accurate rates in your area. We're here to help you find the perfect plan that fits your needs and budget!

Question 6

How do I sign up for service?

Accepted Answer

First, check availability in your area by entering your address on our Check Availability page. Once you've entered your address, if it's active, you’ll be able to select "Sign Up" and create an account.

After you've created your account in our customer portal and signed up for service, a technician will be scheduled to visit your home and complete the installation of our equipment at no additional cost to you.

If your address is not yet serviceable, be sure to complete the form so that you can be notified as soon as it's time to register.

Question 7

Will installing Aspire Fiber affect my current cable service and/or coaxial cables?

Accepted Answer

Short answer: 
 No. Signing up for Aspire Fiber will not interfere with your existing cable or coaxial service.

Long answer:
 Aspire Fiber installs a completely separate fiber-optic line to your home. Our network does not use, modify, disconnect, or tamper with your existing coaxial cable in any way. Your current cable TV or internet service will remain fully intact unless you choose to cancel it.

If you want to keep your cable service and add fiber internet from Aspire, that is absolutely no problem—both services can run side-by-side without affecting each other.

Some customers choose to switch to streaming with MyBundle.TV after signing up with Aspire Fiber because it can save money in the long run, but that is entirely optional.

Bottom line:
 Your cable will stay exactly as it is. Our fiber line is new, separate, and installed without touching any of your coax.

Question 8

When will Aspire Fiber service be available at my address?

Accepted Answer

Our service is launching in Zone 1A in Moorpark in late October. Once your zone is active, we’ll send you an update to schedule your installation. All subsequent zones will be updated with construction start dates and expected service launch dates on our Moorpark page under the Construction Zones section. If you are pre-registered, you’ll receive updates as soon as your address becomes serviceable.

Question 9

Will there be a physical connection to my home?

Accepted Answer

Yes, our fiber optic cable will be run to an access point on your home, where equipment will be installed inside. To learn more, visit our What to Expect section on our site. You will find this on any of our community pages.

Question 10

How long will construction be on my street?

Accepted Answer

Our construction is conducted in 3 phases. Each time you see our crew on your street, they shouldn’t be there for longer than a day.

Post construction, we will be handing our door tags with a QR code that you can scan to complete a survey and let us know how our crews did while constructing your fiber optic network.

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FAQ

| Frequently Asked Questions

GOT QUESTIONS? WE'VE GOT ANSWERS!

FAQ

| Frequently Asked Questions

GOT QUESTIONS?
WE'VE GOT ANSWERS!